Terms and Conditions - Smart Homework Solutions

1. Acceptance of Terms

By accessing and using Smart Homework Solutions ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Service Description

Smart Homework Solutions is an AI-powered educational platform that provides homework assistance to students from Kindergarten to 12th standard in India. Our Service includes:

AI-generated solutions to homework questions
Image upload and text recognition capabilities
Question history and progress tracking
Subject-wise analytics and reports
Digital report card features

3. User Eligibility

Our Service is intended for use by:

Students from Kindergarten to 12th standard
Parents or legal guardians of students
Users must be at least 13 years old or have parental consent
Users must be residents of India

4. Subscription and Payment

4.1 Free Trial

We offer a 7-day free trial period for new users. No credit card or payment information is required to start the trial. During the trial, you have full access to all features.

4.2 Paid Subscription

After the 7-day free trial, a paid subscription is required to continue using the Service:

Monthly subscription: ₹299 per month
Automatic renewal unless cancelled
Payment processed through Razorpay or Stripe
Prices subject to change with 30 days notice

4.3 Billing

Subscriptions are billed monthly in advance. You authorize us to charge your payment method on a recurring basis. Failure to pay may result in service suspension.

5. Cancellation and Refund Policy

You may cancel your subscription at any time. Upon cancellation:

Your subscription will remain active until the end of the current billing period
You will not be charged for subsequent periods
No refunds are provided for partial months or unused portions of your subscription
You may cancel during the 7-day free trial at no cost

Please refer to our Refund Policy for complete details.

6. User Responsibilities

Users agree to:

Use the Service for legitimate educational purposes only
Not share account credentials with others
Not attempt to reverse engineer or exploit the AI technology
Not upload inappropriate, offensive, or copyrighted content
Verify AI-generated answers with textbooks and teachers
Use the Service as a learning aid, not as a substitute for studying
Comply with all applicable laws and regulations

7. Intellectual Property

All content, features, and functionality of the Service are owned by Smart Homework Solutions and are protected by copyright, trademark, and other intellectual property laws. Users may not:

Copy, modify, or distribute our content without permission
Use our branding or trademarks without authorization
Reproduce or sell AI-generated content commercially

8. Content Accuracy and Disclaimer

IMPORTANT: While our AI technology provides highly accurate solutions, we do not guarantee 100% accuracy. Users are advised to:

Cross-check answers with textbooks and reference materials
Consult teachers for verification of complex problems
Use our Service as a supplementary learning tool

We are not liable for any academic consequences resulting from reliance on AI-generated content.

9. Prohibited Content and Usage

9.1 Strictly Prohibited Content

This app strictly prohibits:

Any obscene, pornographic, or sexually explicit material
Nudity, suggestive language, or sexual acts in any form
Sexual objectification in text, images, or audio
Violent, hateful, or discriminatory content
Illegal activities or harmful content

Violation of this policy will result in immediate account termination and may be reported to authorities.

9.2 Medical and Mental Health Disclaimer

IMPORTANT MEDICAL DISCLAIMER:

Content on this app is for general educational information only
This app does NOT provide medical or mental health advice, diagnosis, or treatment
Users are strictly prohibited from soliciting, diagnosing, treating, or offering counseling for mental health issues
For medical or mental health concerns, always consult qualified healthcare professionals
We are not liable for any health consequences from information provided by our Service
Biology or health-related homework questions are answered from an educational perspective only, not medical advice

If you are experiencing a medical or mental health emergency, immediately contact your doctor, call emergency services, or visit the nearest hospital.

9.3 AI Response Policy

Our AI is programmed to decline:

Requests that violate our content policies
Medical or mental health advice requests
Questions unrelated to educational curriculum
Vague or inappropriate requests
Attempts to misuse the Service

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Key points include:

We collect only necessary information (name, email, questions asked)
All data is encrypted and stored securely
We do not sell or share personal information with third parties
Images uploaded are processed by AI and stored for your history
You can request deletion of your data at any time

10. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

Scheduled maintenance
Technical issues or server problems
Force majeure events
Third-party service disruptions (AI providers, payment gateways)

We are not liable for any loss or damage resulting from service interruptions.

11. Account Termination

We reserve the right to suspend or terminate accounts that:

Violate these Terms and Conditions
Engage in fraudulent or abusive behavior
Upload inappropriate or illegal content
Attempt to hack or compromise the Service

Users may delete their accounts at any time through the app settings.

12. Limitation of Liability

To the maximum extent permitted by law, Smart Homework Solutions shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or academic performance
Damages resulting from reliance on AI-generated content
Third-party actions or payment gateway issues

Our total liability shall not exceed the amount paid by you in the last 3 months.

13. Indemnification

You agree to indemnify and hold harmless Smart Homework Solutions from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of significant changes via email.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: shsbyai@gmail.com
Website: https://gatherai.in
Business Name: Smart Homework Solutions

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Smart Homework Solutions regarding the use of our Service and supersede all prior agreements.